Payment Policy

Effective Date: February 28, 2025

At IGLIM (https://iglim.xyz/), we strive to provide a secure, seamless, and flexible payment process for all our customers. This Payment Policy outlines the accepted payment methods, transaction security, billing details, and other important information regarding payments on our website.

1. Accepted Payment Methods

To ensure convenience and security, IGLIM accepts the following payment options:

  • Credit/Debit Cards – Visa, MasterCard, American Express
  • PayPal – Secure and fast online payments
  • Apple Pay & Google Pay – For a quick, contactless checkout experience
  • Bank Transfers – Available for bulk or wholesale orders (contact support for details)

All payments are processed in GBP (£). Customers using international credit/debit cards may be subject to currency conversion fees by their payment provider.

2. Secure Payment Processing

At IGLIM, we prioritize the security of your payment information:

  • Encrypted Transactions: All transactions are processed through secure SSL encryption, ensuring that your personal and payment details are fully protected.
  • No Card Data Storage: We do not store or have access to your credit/debit card information. Payments are securely processed by third-party payment gateways compliant with PCI DSS (Payment Card Industry Data Security Standards).
  • Fraud Protection: Our system actively monitors for fraudulent activities, and any suspicious transactions may be flagged for additional verification.

3. Billing & Order Confirmation

  • After placing an order, customers will receive a confirmation email with an invoice.
  • Ensure that your billing details match your payment method to avoid payment failures or processing delays.
  • If a payment is declined, please verify your card details, balance, and bank authorization before trying again. If the issue persists, contact our support team.

4. Payment Processing Time

  • Instant Payments: Orders paid via credit/debit card, PayPal, Apple Pay, or Google Pay are processed immediately.
  • Bank Transfers: Payments via bank transfer may take 2-3 business days to process before the order is shipped.

Orders will only be processed and shipped once payment is successfully received.

5. Taxes & Additional Fees

  • All product prices include applicable VAT/taxes, unless otherwise stated.
  • Customers are responsible for any currency conversion fees or international transaction charges applied by their bank or payment provider.

6. Cancellations & Refunds

  • Orders can be canceled within 24 hours of purchase for a full refund.
  • If an order has already been processed or shipped, it cannot be canceled.
  • Refunds for eligible orders are processed within 5-10 business days.

For full details, please refer to our Refund & Return Policy.

7. Payment Policy Updates

IGLIM reserves the right to update this Payment Policy at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the updated terms.

8. Contact Us

For any payment-related inquiries, please reach out to us:

Company Name: IGLIM
Website: https://iglim.xyz/
Email: contact@iglim.xyz
Phone: 077 5087 2942
Address: 91 Abingdon Road Street, Branault, United Kingdom